QuickSpecs

HPE 25G and 100G Transceivers

Service and Support

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Notes: This transceiver is covered under HPE Support Services/ Service Contract applied to the HPE ProLiant Server or

enclosure. No separate HPE Support Services need to be purchased.

Most HPE branded options sourced from HPE that are compatible with your product will be covered under your main product

support at the same level of coverage, allowing you to upgrade freely. Additional support is required on select workload

accelerators, switches, racks and UPS options 12KVA and over. Coverage of the UPS battery is not included under HPE support

services; standard warranty terms and conditions apply.

Warranty and Support Services

Warranty and Support Services will extend to include HPE options configured with your server or storage device. The price of support

service is not impacted by configuration details. HPE sourced options that are compatible with your product will be covered under

your server support at the same level of coverage allowing you to upgrade freely. Installation for HPE options is available as needed.

To keep support costs low for everyone, some high value options will require additional support. Additional support is only required

on select high value workload accelerators, fibre switches, InfiniBand and UPS options 12KVA and over. Coverage of the UPS battery

is not included under TS support services; standard warranty terms and conditions apply.

Protect your business beyond warranty with HPE Support Services

HPE Technology Services delivers confidence, reduces risk and helps customers realize agility and stability. Connect to HPE to help

prevent problems and solve issues faster. HPE Support Services enable you to choose the right service level, length of coverage and

response time as you purchase your new server, giving you full entitlement to the support you need for your IT and business.

Protect your product, beyond warranty.

Parts and Materials

Hewlett Packard Enterprise will provide HPE-supported replacement parts and materials necessary to maintain the covered

hardware product in operating condition, including parts and materials for available and recommended engineering improvements.

Parts and components that have reached their maximum supported lifetime and/or the maximum usage limitations as set forth in

the manufacturer's operating manual, product quick-specs, or the technical product data sheet will not be provided, repaired, or

replaced as part of these services.

The defective media retention service feature option applies only to Disk or eligible SSD/Flash Drives replaced by Hewlett Packard

Enterprise due to malfunction.

For more information

Visit the Hewlett Packard Enterprise Service and Support

website.