8

Parts & Service: 020 8988 7400 / E-mail: Parts@clarkeinternational.com or Service@clarkeinternational.com

TROUBLESHOOTING

If this does not solve your problem, please contact the Clarke service

department.

PROBLEM

SOLUTION

PUMP WILL

NOT START

1. Make sure that the power is switched on.

2. Check fuse (consult an electrician if in doubt).

3. If extension lead is fitted, check connections (consult an

electrician if in doubt).

4. Internal thermal cut-out has not re-set. Leave for 5-10

minutes and try again.

5. The impeller may be jammed. Disconnect from the mains

supply and remove any objects that may be obstructing

the impeller.

6. Float switch may be jammed against side wall, or

prevented from moving.

7. Water level too low - float switch in OFF position - lift float

to check switch.

8. If the pump still fails to start, consult your CLARKE dealer.

PUMP WILL

START BUT NOT

PUMP

1. Check that the inlet is not blocked.

2. Check that the discharge tube is not clogged or

obstructed.

3. The head may be too great, i.e. you are trying to lift the

water too great a distance for the pump to cope with.

(“When the pump is not being used for extended periods,

clean and dry it thoroughly and store in indoors. if the

pump is left in water, it must be run at least once a week

to prevent it from seizing up.” on page 7).

4. Air bubble in the pump, produced during immersion.

Immerse the pump again, at an angle, and shake it whilst

lowering to remove any air trapped in the system.

5. Impeller may be damaged - Consult your CLARKE dealer.

PUMP WILL

NOT STOP

1. Float switch may be prevented from moving to the fully

down position.

2. Float switch may be faulty. Consult your CLARKE dealer

for advice.

PUMP STOPS

RUNNING

1. Thermal overload has operated. Leave for 5-10 minutes

and try again.

2. Pump has run dry, or float switch has cut in.

3. A foreign object has jammed the impeller.