MBSP-3 datasheet(11/46 Pages) PENTAIR

11 / 46 page

IF GATEWAY LED LIGHT IS NOT GREEN (GREEN, SLOW BLINK) FIRST TRY TO “POWER CYCLE” THE GATEWAY (UNPLUG THE POWER

CORD, WAIT 15+ SECONDS, THEN RE-APPLY POWER).

Gateway Status

Indicator (LED Color)

Definition

Action Needed

Green

Power on: gateway connected to servers.

OK - Connection complete and operational

Green, quick blink

Power on: data traffic to servers.

OK - Operating, data is moving between BBU and

Server

Green, slow blink

(1-2 blinks per second)

Power on: gateway connected to local router, but

not connected to Internet or servers.

System is online and scanning for destination/server

(add a network switch inline to help define unit).

Red

Power on: gateway has no local connection to

router. The gateway does not "recognize/see" that it

is connected to the router.

Check Ethernet cable connections and/or quality

or cable. Try a different router port. Is the router

turned on.

Red, slow blink

(1-2 blinks per second)

Power on: gateway communicating with router, but

router cannot assign Dynamic Host Configuration

Protocol (DHCP) or Domain Name System (DNS) to

gateway.

Router is not permitting the gateway to access the

internet (add a network switch inline to help define

unit).

Off

Power off or product fault.

Check power source, verify power adapter is

functioning. Defective gateway.

Gateway Troubleshooting

Link

™

Setup

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